PRIVACY & SECURITY
Privacy and Data Protection
At Centre 81, we are commited to protecting your privacy and handling your personal information reponsibly. This statement explains what information we collect, how we use it, how we keep it secure, and your right in relation to the personal data we hold.
How We Collect Information
We collect information to help us operate effectively and provide the best possible experience when you interact with Centre 81. Information may be provided directly by you when you:
- Complete a form on our website
- Contact us by email, telephone, or in person
- Make a donation
- Apply for a service, activity, event, or volunteering opportunity
- Subscribe to receive updats from us
We may also collect limited information automatically when you visit our website through cookies and website analytics.
How We Use Your Information
We use personal information to:
- Deliver our services and support activities
- Communicate with members, families, supporters, and stakeholders
- Process donations and fundraising activities
- Manage administration and organisational operations
- Conduct research and improve our services
- Understand the needs of the people and the communities we support
- Meet legal and regulatory obligations
- prevent and detect crime or fraud where required
Keeping Your Information Safe
We take the security of your information seriously and use appropriate technical and organisational measures to protect it. Our website uses Secure Sockets Layer (SSL) technology to help ensure infomation transmitted online remains secure.
Marketing Communications
We will only send information, newsletters, fundraising updates, or promotional material where we have your consent or another lawful basis to do so. You can opt out of marketing communications at any time.
Sharing Information
Centre 81 will never sell your information.
We only share information when:
- We are legally required to do so
- It is necessary to provide a service to you
- We work with trusted partners or service providers who act on our behalf and are required to keep your information secure and confidential
How Long We Keep Information
We only retain personal information for as long as necessary to fulfil the purpose for which it was collected or to meet legal and regulatory requirements.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate information
- Request that information be deleted where appropriate
- Restrict or object to certain uses of your information
- Withdrawn consent for marketing communications at any time
If you have any questions about how we use your information, please contact us.
Contact Details
Centre 81
Yare House
Morton Peto Road
Great Yarmouth
Norfolk NR31 0LT
Company House Registration No. 03027092
Registered Charity No. 1045514
For privacy-related enquiries, please contact 01493 852573